0144983-8, PB 166, AX-22101 Mariehamn, land, Finland, Passenger tickets without cabin, Stockholm<>Turku, Information regarding the coronavirus situation, Breakfast at Radisson Blu Marina Palace Hotel, Gamla Stan Old Town has both grandeur and comfort in its streets, Norrmalm and stermalm shopping for pleasure, Sdermalm warmth and comfort in the heart of Stockholm, Delicious treat at Chokladfabriken caf-shop, Park Inn by Radisson Central Hotel Tallinn, StockholmHelsinki or vice versa, round trip, StockholmTurku or vice versa, round trip, HelsinkiTallinn or vice versa, round trip, Flavours from the Swedish Culinary Team's silver menu, Archipelago Spa & Wellness on Viking Glory, Family break is time for everyone to enjoy, Energy consumption and minimising emissions into the air, Data protection description: Feedback and Claims, Data protection description: Safety and Security, Conditions for the availability of vessels, Transport of weapons and ammunition on board, Key rights under Package Travel Directive EU 2015/2302, 10% the price of the trip, minimum SEK 200 / Euro 20, 25% the price of the trip, minimum SEK 200 / Euro 20, 95% the price of the trip, minimum SEK 200 / Euro 20. The Viking Art Guide (available for free in the App Store and Google Play) offers a self-guided audio tour of the artwork throughout the public spaces of the [ocean] ships, with insightful commentary from your host, Vikings Senior Vice President Karine Hagen, as well as a variety of curators and experts, our source says. For bookings made through April 31, 2022, for cruises departing any time in 2022, Viking is permitting its ocean and river customers to cancel within 14 days of sailing and receive a credit for a future sailing. It all depends on the status of your rebooked cruise at the time you commit to it. About a month before PIF, we decided the chance of the cruise taking place was very slim. These are limited capacity and can only be booked once onboard, so talk to the guest services team once you arrive and watch your Viking Daily newsletter to make sure you can secure your spot.. But before I boarded the Venus, outbreaks of COVID-19 had been reported on other cruise ships with similarly strict policies. Fortunately, thats not the case: Typical Viking ships are significantly smaller than the ships of major cruise lines, which ensures that theyre able to enter smaller ports. Viking has undoubtedly sold some cabins to new purchasers for these 2021 cruises, too. Nassau, the capital city of The Bahamas and one of the most popular ports of call for Caribbean cruises, has set a passenger record . Please forgive me if this is already covered elsewhere. 0000012621 00000 n 0000004508 00000 n Viking estimates that their amenities are worth about $200, per guest, per day. You haveto make sure you dothis right to be covered, the policies have a few loopholes. I want to be there for 2 weeks. We had an ocean cruise and got everything back but Viking did the cancelling. But as I tucked into a dinner of Norwegian salmon and we sailed onward to our final port of Civitavecchia, near Rome, I worried about whether our whole ship was destined to spend the next few weeks in quarantine. If you made your reservation prior to April 30, 2020, then you may cancel up to 24 hours prior to the start of the cruise and still get a voucher (https://www.vikingcruises.com/risk-free-guarantee-through-april-2020.html?_ga=2.151639482.2037751566.1603814687-1589527027.1603064073). Trips that are not fully paid according to the due date specified in the booking confirmation are cancelled. Viking Line advises the traveler to get a travel insurance that includes cancellation protection in the event of illness or accident. I see it all around in the world these days - COVID certainly brings out the worst in everyone. Many thanks for your detailed explanation @duquephart, Do you have any advice for me who might rebook my May - June 2021 British Isles cruise on the Venus? Started August 27, 2021, By I started the rebooking process almost immediately and was told the vouchers could be used for "anything." Powered by Invision Community. 'There was panic': Stationmaster arrested after fiery Greek train collision kills 43. Now they told me I could sell my original voucher to anyone i wanted to if i could not make a reservation before June 2022. I hope theyll be equally flexible if our cruise gets canceled. H\@>E-uH tCdV2DE~xBxD~>utxnlY__!:;YYGzy{41>gc0MnkSK5|.}%]1?/)SMU;\kt5]YY"RVfE~e~E^1[9 {K@Y90dyyc6dzzxzzzx &e!Wr\!Wr\!Wr\!Wr\!Wre1!7Ao {&M[`o+Y First, remember that once a voucher, always a voucher. If youve cruised before, you know that Viking cruises arewell, expensive. As we mentioned earlier, Viking cruises arent cheap, but that doesnt mean that you cant travel frugally. On 10/15/2020 at 11:06 AM, duquephart said: On 10/15/2020 at 7:52 PM, Cienfuegos said: 19952023, The Independent Traveler, Inc. The cruise line provides luxurious river and ocean cruises, with luxurious being the key word; while most people think of a cruise vacation as a by-the-numbers affair, Viking has redefined guest expectations by providing a carefully cultivated all-inclusive experience. Were not doing any pre or post for this cruise. Started June 21, 2021, By Online booking is always at your service! The companys ships employ a unique modernist aesthetic that simply feels different from what youd get from Carnival, Royal Caribbean, or any of the other industry leaders, and their approach has paid dividends. (Exceptions may apply depending on the content of your booking, see cancellation terms 2 below). 0000005059 00000 n In one sense, a Viking cruise is like any other vacation: Its what you make of it. Please note that the sum expires in six/twelve months if not used. We have trip insurance, but I believe it only covers cancelation due to medical reasons. 0000653432 00000 n In one sense, a Viking cruise is like any other vacation: It's what you make of it. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, After 24 months, if you are unable to use your. 0000003926 00000 n Then Viking canceled their next cruise and offered another 125 percent voucher. Ocean cruisers wont want to miss out on Torshavn. Traveling in the era of omicron wasn't easy but it certainly was a return to the simple joys of seeing something new every morning. We "lost" the first time and "won" the second time. By Thanks for your help-. By mid-2021, the cash collected and rolled forward in 2020 will be gone. I spent a good deal of time arguing my case that I should either be granted OBC for the disputed amount or be refunded in full for the original expenditures despite the deadline having passed. During our visit to Santorini which was as uncrowded as cruise director Clancy had predicted activities were naturally outdoors. On the morning of Dec. 26, we arrived as scheduled in Valletta, Malta, docking within view of the gorgeous old city. Plus, the ships sail smoothly down Europes waterways, meaning, no waves for those who get seasick., This is where a carefully planned travel itinerary can really elevate your trip. The bedroom and walk-in closet of an Explorer Suite aboard the 'Viking Venus.'. ALL RIGHTS RESERVED. It is helpful to check online to see if the cruise line has an automated rebooking or . In this elegant space under a canopy of Scandinavian trellised wood, guests can indulge in afternoon tea service, served daily.. We have a river cruise, Tulips and Windmills, on Viking in April. ex: The best boulangerie in Paris has an outpost in Dubai. .All funds were returned,except what we paid Viking for trip insurance. When youre sitting in the Explorers Lounge perusing vintage maps or enjoying a thermal bath on the spa deck, youll know why Viking Cruises are held in such high regard. Powered by Invision Community. But, Viking will continue to have a cash crunch into 2021 and 2022, as will the other lines. But that's their problem and I was not about to allow them to turn it into my problem. The final balance is due based on offer at We immediately rebooked a different Viking cruise. Some suites come with a guaranteed reservation, but if youre grabbing a stateroom, try to visit the restaurants early in your voyage. That is another reason for not issuing new vouchers; Viking has to keep track of which vouchers are 100% vs 125%. I booked two excursions before they cancelled the cruise. "Well, my mother told me to grab limes and tequila and make margaritas.". Upon arrival, the crew announced that Italian health authorities requested everyone aboard take a rapid antigen test before anyone could go ashore, according to the Viking crew. A simple place to start: Mamsens, a chic deli located on every Viking ocean cruise ship. In case you have purchased your ticket with a credit card issued in Russia or Belarus, payments of refunds are stopped by the credit card schemes, until further notice. You can do this online at. As an alternative to reimbursement of cancelled trips more than 24 hours before departure, you can in some cases change the date of travelling or have the money deposited for a new trip within 6 months (12 months for cancellations from 15th of March 2020 and onwards). We are thinking of cancelling the trip. nr. Second, other markets --AU, NZ, UK, etc-- have different rules. When more than one cruise is booked, deposit and payment policies apply per Cruise Fare. Is that worth it? That might not interest every traveler, but if youre interested in the inner workings of a major cruise vessel, its well worth the time. . Guests will notice that some package prices have been raised considerably, between 5-30% depending on the voyage length. 119-90. We all just have to be patient! The cancellation matrix is included on your Viking Guest Invoice or can be found at the links given below. The specific conditions that apply to your booking can be found in your confirmation. Most rooms are also equipped with hair dryers, so while you might want to bring other electric products hair straighteners and curlers, for instance leave the dryer behind. Brian Thomas is a professional writer with over 15 years of experience. Unable to find a cruise to your liking? Thats our date. Travel + Leisure magazine may receive compensation for some links to products and services on this website. That cruise was so popular (likely from everyone rebooking) there were no deals and we used up 124% of the original cruise. duquephart, October 14, 2020 in Viking Ocean. Given what is at stake (a lot of money! Now they have my money and I have a useless piece of paper. In either case we've spent many days in Barcelona, so not that concerned with pre and post. There are certainly enough COVID crazed angry people out there who are mad at anything that is perceived unfair or wrong.

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